Growth Warehouse

Customer Change Canvas

Written by Paul | Jul 14, 2025 4:51:12 AM

Your customers don’t change just because your solution is better. They change when four very specific forces line up.

This canvas helps you map the invisible tug-of-war that shapes every buying decision, the push, the pull, the fear, and the habits holding them back.

Use it to get inside the psychology of the switch and build messaging, sales, and onboarding that aligns with how real people make real choices.